Make it easy to strike up a conversation. Answer queries, resolve issues, and close more deals with text messaging.
A simple two-way SMS messaging widget on your website where your customers could quickly text your team gets more visitors connected to your sales staff. For a quick question, potential buyers don’t want to set up a phone meeting or talk to anyone, but they would love to text and get a fast answer.
Texts are easy and not invasive to their day. And you just converted a customer.
Getting buyers over that final hurdle of paying out their cold hard cash requires a lot of trust and full knowledge that your product or service will solve their needs. Sometimes just a simple question that they didn’t learn from your site is all it takes for them to drop off and never buy.
Place an opportunity for buyers to text in questions right when they are checking out, making it easy to deliver that final answer they need to feel comfortable with their purchase is all it takes in many cases. Don’t let those that are just about ready to fall off.
Email used to perform great, but open rates across the board have been in a steady decline since 2018, dropping more than 11% year over year. Email blasts that previously brought in a flood of business are now merely a trickle.
ToroWave SMS text messaging software has a simple 1-Click Review Process allowing your happy customers the ability to quickly leave you 5 star reviews without any friction or trouble.
When customers have a problem, they want a solution. Fast. But traditional ways of providing support often lead to slow responses, the opposite of what’s needed in a critical situation.